Rik Hellewig

Rik Hellewig is a seasoned professional in multimedia design and technical support, currently serving as the Functional Manager for Digital Exams at Universiteit Maastricht since September 2024. Prior roles include Multimedia Designer at CM.com, where responsibilities encompassed designing internal materials and editing videos for e-learning, and Technical Support Representative, providing user support for chatbots. At CX Company, Rik held multiple positions, including Technical Support Specialist and Multimedia Designer, focusing on client database issues and creating marketing materials. Additionally, experience includes webshop operations at Monfrance schoenmode B.V. and extensive customer service roles at Media Markt Nederland, demonstrating a strong foundation in sales and digital communication. Rik holds a Bachelor’s degree in Communication and Multimedia Design from Zuyd University of Applied Sciences and has pursued additional studies in digital communication and multimedia.