Shannon Lalbiharie

Shannon Lalbiharie is an accomplished professional with extensive experience in IT support and customer service. Currently serving as a Beauty Influencer for Farmasi since October 2021, Shannon also holds a long-term position as an Application Support Analyst at MacDon Industries since May 2014, focusing on end user support for the MacDon Dealer Portal System. Previous roles include Helpdesk Supervisor at Broadband Communications North, IT Coordinator/Developer at Postmedia/CanWest, and Team Lead - Service Desk at CanWest Media Works, where Shannon developed service desk procedures and managed support teams. Early career experience includes positions at ISM Manitoba/IBM Global Services, focusing on customer satisfaction and technical support. Shannon's education includes a degree in Internet and System Specialist from Success CompuCollege and ongoing studies at RRC Polytech.