Samuel Williams

Samuel Williams has a diverse background in customer engagement and management, with current experience as an Account Manager at MackayMitchell Envelope Company since February 2022. Prior to this role, Samuel served as a Customer Engagement Team Lead and Customer Experience Specialist at Spreetail from January 2021 to March 2022, enhancing customer experiences through strong product knowledge and personalized communication. Additional experience includes positions as a Windows Specialist at Bristol Windows and a Patient Experience Coordinator at Limitless Male Medical Clinic, where responsibilities included managing patient interactions and supporting medical staff. Samuel also held roles at Spreetail as a Category Expert and Customer Experience Specialist, focusing on creating a customer-centered culture. Earlier in career, Samuel worked as an Assistant Manager at Hyvee Grocery, ensuring efficient customer service and supervising employees. Educationally, Samuel holds a Bachelor's degree in Psychology from the University of Nebraska-Lincoln, earned from 2013 to 2016.