Jenny Chang-Ying Chiu

Jenny Chang-Ying Chiu has over 15 years of experience in digital product management and project management within Macmillan Learning. Currently serving as a Digital Product Manager, Jenny specializes in migrating and redesigning catalog and community sites, managing product-related platforms, optimizing content for SEO, and increasing revenue through effective upsell management. Previous roles included Senior Content Standards Project Manager and Media Producer, where responsibilities encompassed improving customer onboarding, managing metadata standards, coordinating media production, and mentoring new team members. Jenny's career began as a Production Intern at Macmillan Learning, providing administrative support for various production processes. Jenny holds a BA in English from Binghamton University.