Kayla Walters

Kayla Walters is an experienced professional with a diverse background in leadership and customer service within the finance and fast-food sectors. Currently serving as a Team Leader at Macquarie Group since July 2022, Kayla previously held multiple roles at BT from December 2017 to July 2022, including Practice Governance Manager, Lead Designer, Process Improvement Manager, Subject Matter Expert, and Customer Relations Officer. Earlier experience includes serving as a Member Service Officer at Police Credit Union SA & NT from March 2016 to December 2017, and a progressive career at McDonald's from July 2010 to March 2016, culminating in the role of Customer Experience Manager after starting as a crew person.