Helianna Mira-Navarro

Helianna Mira-Navarro is an experienced Project Manager currently working at Macquarie Telecom Group, responsible for leading customer-focused initiatives. With a strong background in project management, Helianna previously served as a Senior Customer Implementation Manager at Optus, overseeing budget management and project escalations for network solutions including dark fibre and SDWAN system integrations. During tenure at Optus, additional roles included Customer Implementation Manager and Infrastructure Project Manager, where Helianna managed critical projects such as the Broadcast Network for the Gold Coast 2018 Commonwealth Games. Helianna's career began at The Good Guys as IT Project Manager, and academic qualifications include a Master’s Degree in Information Systems Management from Swinburne University of Technology and a Bachelor’s Degree in Information Systems from Victoria University.