Jason S.

Customer Support Technical Writer at Macro Helix

Jason S. has extensive experience in technical writing and customer support, holding various positions at Macro Helix LLC since November 2015, including Customer Support Technical Writer and Senior Product Support Analyst. Prior to this role, Jason S. worked as a Support Specialist at MHMR of Tarrant County from November 2013 to November 2015 and as a Cash Services Rep II at Bank of America from March 2011 to July 2013. Jason S. began a career in retail at Barnes & Noble, Inc. as a Bookseller/Receiver from December 2008 to March 2011. Jason S. is pursuing a Master of Science in Cybersecurity and Information Assurance at Western Governors University, expected to complete in May 2024, and holds a Bachelor of Science in Business Administration specializing in Information Technology Management from the same institution. Additionally, an Associate of Arts in Computer Science was obtained from Broward College, with earlier studies at Florida State University.

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