Ginger Jones

Ginger Jones is an experienced retail and customer operations professional with a diverse background spanning over two decades. Currently serving as a Customer Operations Manager at IKEA since May 2024, previous roles include Executive Team Lead for Guest Experience at Target, where a focus was placed on fostering a strong service culture, and District Cosmetics Account Coordinator at Macy's, responsible for strategic territory management. Additional experience includes multi-unit management as Store Manager at DSW and LUSH Fresh Handmade Cosmetics, where successful team development and business goals were achieved. Prior roles also encompass significant contributions to customer service management at Gap Inc./Old Navy and area sales management at Dillards. Ginger's career began with service in the US Army as a Medical Laboratory Technician. Ginger earned a Bachelor of Arts in Communication and Media Studies from Saint Louis University in 1989.