Heather Justyn

Heather Justyn is an accomplished operations professional with extensive experience in the luxury fashion and retail industries. Currently serving as the Director of Operations at MadaLuxe Group since June 2016, Heather oversees daily sales and business operations for a wholesale distributor, achieving significant financial goals and optimizing shipping processes. Previous roles include Operations Manager and Operations Supervisor at MadaLuxe Group, where Heather successfully reduced shrink levels, improved customer experience, and integrated new systems. Prior experience at Rip Curl included managing international production and inventory control, yielding significant shrink reductions and maintaining quality standards across multiple global locations. Heather's background also encompasses retail management, providing a comprehensive skill set in operations and team leadership.