Mark Spinks

Customer Retention Manager at MadCap Software

Mark Spinks has a diverse work experience. Mark began their career at GNI Strategies LLC in 2018 as a Campaign Fellow, where they communicated with voters through phone banking and door-to-door canvassing. Mark also assisted in route planning and training of canvassers. Later that year, they worked as a Community Organizer at CapMetro. In 2018, Mark also worked as a Field Organizer for the Chito Vela for State Representative Campaign, establishing relationships with constituents, conducting door-to-door canvassing and phone banking, and accurately entering data.

In 2018, Mark also served as an Administrative Assistant at CT Commercial Paper dba Carolina Paper Converters, where they handled various office administration tasks, reorganized company data storage, and managed accounts receivable.

Currently, Mark is employed at MadCap Software, Inc. since 2019. Mark started as a Technical Support Analyst and later became a Level 2 Technical Support Analyst. Mark is currently working as a Customer Retention Manager.

Mark Spinks attended St. Edward's University from 2013 to 2018, where they graduated with a Bachelor of Arts degree in Interactive Game Studies.

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Previous companies

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Timeline

  • Customer Retention Manager

    April 1, 2023 - present

  • Level 2 Technical Support Analyst

    April, 2022

  • Technical Support Analyst

    December, 2019

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