Alvaro Shimabukuro

Alvaro Shimabukuro is a seasoned professional in process improvement and quality management with extensive experience across various roles in logistics and e-commerce. Currently serving as a Senior Continuous Improvement Analyst at MadeiraMadeira, Alvaro focuses on documentation and redesign of processes, development of operational KPIs, and projects aimed at reducing operational losses. Previous roles include Process and Quality Analyst positions at GPA and James Delivery, where Alvaro specialized in process documentation, training development, and governance of logistics systems. Alvaro also held multiple roles at James Delivery, including CX Analyst and CX Leader, overseeing KPI analysis, team management, and internal process development. Education includes studies at UniDomBosco and a technical degree in Information Technology from SENAI Paraná.