Jacob L.

Jacob L. is an experienced professional currently serving as the Team Lead for Strategic Customer Success at Madison Logic since June 2019, where responsibilities include client support, strategic goal establishment, team management, and campaign reporting. Prior experience spans various roles in customer success and communication at Hillyer College and the University of Hartford, highlighting skills in social media management, recruitment coordination, and prospective student engagement. Jacob has also worked in the customer service sector at Hannaford Supermarkets, overseeing training and maintaining high service standards, as well as completing internships in customer experience and election reporting. Educational qualifications include a Bachelor's Degree in Communication and Media Studies from the University of Hartford and an Associate of Arts Degree in Liberal Studies.