Natasha Siebert-Bruder

Natasha Siebert-Bruder currently serves as the Assistant Manager of Guest Experience – Quality & Adverse Events at Madison Reed, a position held since October 2013. In this role, Natasha leads internal audits and quality evaluations for agents, focusing on consistency, compliance, and excellence, while also managing escalated guest concerns and salon correction cases to uphold customer trust and loyalty. Prior to Madison Reed, Natasha worked as a Lead Trainer at The Cheesecake Factory from June 2008 to August 2013, where responsibilities included scheduling and training a team of 130 staff members. Natasha's career began at Estee Lauder Group of Companies as a Sales professional from January 2007 to May 2008. Educationally, Natasha holds a Cosmetologist degree from Cinta Aveda Institute and is a licensed Esthetician from Ohio State School of Cosmetology-Columbus.