Leah Marks

Director of Operations at Madrivo

Leah Marks has extensive experience in operations and management roles. Leah is currently the Director of Operations at Madrivo, where they provide oversight and training to ensure smooth operations. Leah leads projects relating to systems management and optimization, process improvement, and productivity enhancement. Prior to this, Leah worked at Virtual Results as the Director of Operations and Program Manager, overseeing various divisions and managing a team. Leah also created the customer service department and implemented processes to improve efficiency and save costs.

Before Virtual Results, Leah worked at 24 Hour Fitness as an Assistant Operations Manager, where they ensured the delivery of excellent customer service and maintained club standards. Leah also gained experience in the real estate industry, serving as a Marketing Assistant and On-Call Receptionist at John L Scott Real Estate, and as an SEO Marketing Assistant and MLS Services Assistant at Advanced Access.

Overall, Leah Marks has a strong background in operations, project management, and process optimization, with a focus on driving efficiency and delivering exceptional results.

Leah Marks is currently pursuing a Project Management Certificate from Cornell University, with a focus on Project Management. Leah started their studies in 2019 and is currently continuing their education. In addition to their certificate program, Leah has obtained a certification in Inbound from HubSpot Academy in January 2022. Leah also plans to obtain the Project Management Professional (PMP) certification from the Project Management Institute, although the month and year of obtaining this certification are not specified.

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Timeline

  • Director of Operations

    March, 2022 - present