Malgorzata Jones

Malgorzata Jones is an experienced professional in resource planning and operational management. Currently serving as a Forecasting and Resource Planning Analyst at MAG (Airports Group) since September 2022, Malgorzata focuses on creating demand forecasts and capacity plans while optimizing shift patterns within budget constraints. Prior to this role, Malgorzata was the Real Time Manager at RS Components, where responsibilities included managing the forecasting portfolio and optimizing operational performance. Malgorzata also held the position of Resource Planning Analyst at Booking.com, ensuring accurate forecasting and scheduling for customer service operations, and has a background as a Customer Relationship Manager at InterContinental Hotels Group (IHG®), overseeing hotel management and staff coordination across multiple departments.