Fenerose Miras

Fenerose Miras is an experienced implementation manager at Magellan Solutions Outsourcing Inc. since August 2019, with a strong background in training, quality assurance, and customer care. Prior to this role, Fenerose served as a training and quality lead at Ninja Van and held various positions at Conduent, including senior trainer and customer care team lead. Key responsibilities included training new trainers, managing team performance, and conducting training sessions for new hires. Fenerose began career as a customer care specialist, addressing client issues related to billing and account management. Fenerose holds a Bachelor of Science degree in Registered Nursing from St. Mary's College of Meycauayan, obtained in 2011.