Rossanna Guia Tadeo

Rossanna Guia Tadeo is an experienced professional with a diverse background in implementations and technical support. Currently serving as Implementations Manager at Magellan Solutions Outsourcing Inc. since May 2019, Rossanna is responsible for managing new client projects and ensuring smooth implementations. Previous roles include Account Lead and Support Team Lead, where effective client coordination was key. Rossanna’s experience extends to US Recruitment Specialist and Coordinator roles at Infinite Services Inc., focusing on client engagement and recruitment processes. Earlier positions include Change Management Coordinator and Major Incident Manager at Stefanini North America and APAC, as well as various technical support roles at Stream Global Services, Teleperformance Philippines, and NCO Group. Educationally, Rossanna holds a Doctor of Dental Medicine degree from the University of the East.