John Gilliam

John Gilliam is a seasoned technical professional with extensive experience in software development and technical support. Currently serving as a Technical Account Manager at Magento, an Adobe Company, since September 2018, John has a rich background from prior roles including Technical Support Engineer III at Dematic and various software development positions at IBM spanning two decades, where responsibilities included developing ETL solutions, managing Java applications, and leading engineering teams. Early career experience includes providing technical support for Lotus SmartSuite at Lotus Development. John holds a Bachelor of Arts in Philosophy from The University of Texas at Austin.