Jay B.

Jay B. has extensive experience in the field of IT. From June 2015 to the present, Jay worked as an Independent Consultant, where they installed and maintained computer networks and systems, performed software installations and hardware checks, and repaired modems.

In July 2019, Jay joined Star tech as a Help Desk Tier 2 IT technician. During this time, they installed and maintained computer systems and networks, optimized hardware and software performance, and resolved PC issues. Jay worked at Star tech until January 2020.

In March 2019, Jay also worked at Sierra Experts as a Server Operations Support, answering client calls, creating and resolving tickets, and performing hardware repairs. This position ended in June 2019.

Most recently, as of June 2020, Jay has been working at Magna5 as an Operations Center Engineer Remote. In this role, Jay responds to alerts and tickets, troubleshoots server and PC issues, and documents resolutions and outdated procedures.

Overall, Jay B. has a diverse set of skills and experience in IT, including network and system installations, hardware repairs, and troubleshooting various IT issues.

Jay B. completed their education at several institutions. Jay first attended Pittsburgh Technical College from 2017 to 2019, where they obtained an Associate's degree in Network and System Administration/Administrator. Before that, they attended Mercer County Career Center from 2015 to 2017, where they earned a certificate in Electrical, Electronic and Communications Engineering Technology/Technician. Jay B. also completed high school at Sharpsville High School, although the specific years are not provided. Lastly, they returned to Pittsburgh Technical College for an additional Associate's degree in Information Technology, but no start or end years are mentioned for this program.