MagnaCare
Douglas G. Swezey has extensive experience in customer service and management within the healthcare industry. Currently serving as ASC Customer Service Supervisor at MagnaCare since May 2017, Douglas oversees the Customer Service Department's daily operations, ensuring optimal service by managing call queues and supervising agents. Prior roles include Customer Service Team Lead Coordinator and Customer Service Representative at MagnaCare, where responsibilities encompassed training team members, managing quality standards, and facilitating smooth claims processing. Douglas's background also includes positions at EmblemHealth as a Customer Service Specialist, and various roles in sales and writing, demonstrating strong communication, operational, and analytical skills. Education includes a BA in English and Art History from Stony Brook University and participation in the Writer’s Conference at Stony Brook Southampton.
This person is not in the org chart
MagnaCare
1 followers
MagnaCare, a division of Brighton Health Plan Solutions, has been a leading and trusted Third Party Administrator for over 30 years. MagnaCare’s wide range of products and services meet the needs of Taft-Hartley Funds, employers, brokers, and other self-insured plan sponsors, TPAs, carriers, and workers’ compensation and no-fault payors. Through our deep discounts, innovative health care solutions, and uncommon flexibility, we help our customers control health care costs, improve health, and achieve exceptional value for their organizations and their members.