Jeremy Franklin

Jeremy Franklin is an experienced technical writer currently serving as Technical Writer V at Meta since October 2023, focusing on instructional materials for the Horizon Worlds metaverse platform. Between November 2020 and September 2023, Franklin worked at Microsoft in the Strategic Missions and Technologies division, where documentation for 5G network function management and deployment was developed. Prior experience includes a role as Senior Technical Writer at Affirmed Networks, where Franklin authored documentation for UnityCloud, and a significant tenure at Linden Lab, contributing to the end-user documentation for the Second Life and Sansar platforms. Earlier positions also include work at Starent Networks and NetScout Systems, specializing in print and online documentation. Franklin holds a Bachelor's degree in Professional, Technical, Business, and Scientific Writing from the University of Connecticut.