Eszter Ivák

Eszter Ivák is an experienced operational specialist and senior team leader at Telekom HU, having worked there since July 2002, where responsibilities include managing group delivery services, creating standard frameworks for enterprise projects, and participating in CRM and billing development initiatives. Achievements include the successful implementation of a paperless back office project, a 15% increase in purchases through B2B webshop redesign, and managing a team of 20 direct reports while consistently receiving recognition for exceptional team management. Prior experience includes roles as a store manager at The Phone House Kft, overseeing staff and customer service in new stores, a marketing assistant at Westel 900 GSM Ltd., and an internal audit assistant at Coopers&Lybrand Auditing Ltd. Eszter Ivák holds a Master of Science in History and English from the Faculty of Arts.