Ashley Arnold

Director, Customer Care at Maiden Home

Ashley Arnold has a diverse work experience. Ashley is currently employed at Maiden Home as a Senior Manager in Customer Care since January 2021. Prior to this role, they worked as a Customer Care Manager and Communications Specialist at the same company. Before joining Maiden Home, Ashley worked at MM.LaFleur where they held the positions of Sales and Service Excellence Associate and Customer Experience Analyst. At MM.LaFleur, they were responsible for various tasks including full-cycle recruitment, training, CSAT metric monitoring, and coordinating new hire orientations. Ashley also had experience as a Psychology Research Assistant at Williams College and as a Koru@Reebok Participant at Koru, Inc. Additionally, they worked as a Sales and Marketing Intern at Management Recruiters Inc – The Boston Group and as a Sales Associate at Payless Shoe Source. Ashley also held roles as a Research Assistant in Social Psychology and as a Barista at Williams College.

Ashley Arnold completed their high school education from Middlesex School, where they graduated with a High School Diploma in 2013. During their time there, Ashley focused on a prep school curriculum with a specific emphasis on Psychology. After completing their high school education, Ashley went on to pursue a Bachelor of Arts degree in Psychology and Sociology as a double major at Williams College. Ashley attended Williams College from 2013 to 2017 and successfully obtained their Bachelor's degree.

Links

Previous companies

M.M.LaFleur logo

Timeline

  • Director, Customer Care

    August 1, 2023 - present

  • Senior Manager, Customer Care

    January, 2021

  • Customer Care Manager

    May, 2020

  • Communications Specialist

    December, 2019