Jeffrey T. has extensive experience in customer support and application administration, particularly in the email automation sector. Currently serving as a Content Specialist for Sinch Email since June 2014, Jeffrey T. has developed expertise in the Sinch Mailgun service, supporting customer-specific use cases and enhancing system documentation. Prior to this role, Jeffrey T. was a Customer Support Technician at Rackspace, providing 24/7 support for millions of customers, and held a position as Software Developer & Integrator at USAA, where critical year-end and tax processing enhancements were made. Early experience includes a systems analyst internship at State Farm and a part-time position at Walmart. Jeffrey T. earned a Bachelor of Science in Computer Information Systems from Northwestern State University in 2009.
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