Before joining Main Street Hub, Tom Calvert was helping small businesses as Senior Vice President of Sales at Yodle overseeing their entire local sales team of over 700 sales representatives across the country. Before Yodle, he was the Vice President of Call Center Operations at MCI, Inc. where he led a team of over 3,000 agents and leaders to record-setting performance through rapid growth and unprecedented change.
Tom is the author of an industry-recognized book titled, "Call Center Leadership - Mastering The Big 5", an insightful tutorial for leaders of every level in the Call Center space. Tom is also known as the biggest Green Bay Packers fan on the planet.
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