Joy Childs has a diverse work experience in the field of information technology. Joy is currently the Director of Information Technology at Maine Public Employees Retirement System (MainePERS), where they oversee the organization's IT operations. Prior to this, they held the same role at Vigilant Capital Management, LLC, a private wealth management firm.
From 2019 to 2021, Joy worked as the Global Help Desk Manager at IDEXX, where they led a team in implementing strategies to improve customer self-service and streamline access to support. Before that, they served as the Director of Core Business Applications at Residential Mortgage Services, Inc., where they played a key role in designing and integrating software solutions for the company.
Joy began their career in 2002 as a Technical Support Specialist at Verrill Dana, LLP before moving on to roles such as Payment Systems Technology Specialist at Synergent and Remote Technical Support Manager at Systems Engineering. Their work experience demonstrates their expertise in IT management, customer service, and implementing technology solutions to improve operational efficiency.
Joy Childs attended Pine Manor College from 1990 to 1994, where they earned a Bachelor's of Arts in Psychology. Joy also obtained a Bachelor of Arts (B.A.) in Educational Psychology during the same time period. Joy Childs has no additional certifications listed.
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Maine Public Employees Retirement System (MainePERS)
Since 1942, the Maine Public Employees Retirement System (MainePERS) has helped public employees prepare for retirement. In addition to administering public pension plans, we also offer Disability Retirement, Group Life Insurance, and tax-deferred retirement savings programs for many of our participating member employers. To help administer these programs, we employee individuals with backgrounds in information technology, customer service, claims processing, financial administration, investment administration, data analysis, and benefit computation with an overarching emphasis on providing excellent member services. MainePERS is a dynamic organization that seeks to hire individuals who are self-motivated team players. We offer a generous benefits package that includes health, dental, and vision insurance, paid vacation and sick leave, life insurance, along with a qualifying defined benefit pension plan and opportunities to participate in defined contribution plans. The MainePERS offices are located in Augusta, Maine in a newly constructed, state of the art building.