Joy Childs

Joy Childs has a diverse work experience in the field of information technology. Joy is currently the Director of Information Technology at Maine Public Employees Retirement System (MainePERS), where they oversee the organization's IT operations. Prior to this, they held the same role at Vigilant Capital Management, LLC, a private wealth management firm.

From 2019 to 2021, Joy worked as the Global Help Desk Manager at IDEXX, where they led a team in implementing strategies to improve customer self-service and streamline access to support. Before that, they served as the Director of Core Business Applications at Residential Mortgage Services, Inc., where they played a key role in designing and integrating software solutions for the company.

Joy began their career in 2002 as a Technical Support Specialist at Verrill Dana, LLP before moving on to roles such as Payment Systems Technology Specialist at Synergent and Remote Technical Support Manager at Systems Engineering. Their work experience demonstrates their expertise in IT management, customer service, and implementing technology solutions to improve operational efficiency.

Joy Childs attended Pine Manor College from 1990 to 1994, where they earned a Bachelor's of Arts in Psychology. Joy also obtained a Bachelor of Arts (B.A.) in Educational Psychology during the same time period. Joy Childs has no additional certifications listed.