Cecilia Maldonado

Cecilia Maldonado has a diverse range of work experience. Cecilia is currently working at Mainstay as a Partnership Director, overseeing partnerships and driving student outcomes with the use of artificial intelligence. Prior to this, they were a Senior Enterprise Partner Success Manager at Mainstay, where they contributed to boosting enrollment and retention rates at colleges and universities. Before joining Mainstay, they worked at StudyPortals as an Assistant Vice President for North America, focusing on providing valuable information to students seeking international study experiences. Additionally, they have experience as an International Account Manager at PetEdge, a Senior Account Manager at RT&A, and a Key Account Manager and Marketing Coordinator at Dr Pepper Snapple Group. Cecilia began their career as a Junior Account Manager at Grupo Cinco Comunicación.

Cecilia Maldonado obtained a Bachelor's degree in Marketing from Tecnológico de Monterrey in the years 2000 to 2004. Later, in 2009 to 2010, they pursued an MBA in Marketing from the University of Adelaide. In terms of additional certifications, they completed the Inbound Certification from HubSpot in 2019 and the Columbia Business School's Digital Marketing course on Customer Engagement, Social Media, Planning & Analytics from EMERITUS in 2020. Furthermore, they obtained the Certified Customer Success Manager (CCSM) certifications Levels 1 to 4 from SuccessHACKER in 2022.