Pholapat Koo has a solid background in technical support and customer service, currently serving as a Customer Engineer at Maintech, Incorporated since July 2023, where responsibilities include managing incidents and organizing server inventory. Prior experience includes roles as a Datacenter Technician at ZT Systems, where Pholapat effectively troubleshot server failures, and as an In-House Repair Technician at Mac Masters, focusing on repairs of Apple devices. Educational qualifications include a Bachelor of Science in Computer Engineering from California State Polytechnic University-Pomona and a diploma from the American International School of Hong Kong. Past internships include work on mobile accessory design at Cosmosupplylab ltd. and a summer IT support position at the American International School of Hong Kong.
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