Jessica da Silva

Jessica Da Silva is an accomplished professional with extensive experience in customer support and business management. Currently serving as a Senior Customer Support representative at Gather since November 2022, Jessica has also owned and operated Jessica's Cleaning Services since 2012, demonstrating strong leadership and contract negotiation skills. Previous positions include Customer Service Consultant at Blueprint Technologies, where Jessica provided Tier 3 escalated support and earned recognition as MVP, and similar roles at Booking.com, achieving MVP status for exceptional performance over several months. Jessica holds a Bachelor's degree in Criminal Justice and Corrections from National Louis University, an Associate of Arts in Political Science and Government from Bellevue College, and is pursuing an MBA in International Business at Eastern Washington University.