Moustafa Ellabishy

Moustafa Ellabishy is a skilled professional with extensive experience in customer service, management, and engineering. Currently serving as Customer Service Team Manager at Majorel for Booking.com's German Account since March 2022, Moustafa leads over 15 agents to meet client goals and evaluates performance based on quality metrics. Moustafa also co-manages Supseed Business Solutions GmbH and is involved in developing growth strategies. Previous roles include Account Executive at Booking.com, Manufacturing Engineer at Eaton employing Six Sigma tools, and various positions in educational and engineering settings. Moustafa holds a Master of Science in Air Quality Control and a Bachelor of Engineering in Mechanical Engineering, along with a Nano Degree in Data Analytics from Udacity.