Valentin Ristea

Valentin Ristea is a seasoned professional in contact center management and customer service, with extensive experience spanning over two decades. Currently serving as a Contact Centre Business Consultant at Majoritas since July 2020, Valentin Ristea advises on voice and SMS communication for political campaigns and marketing, while overseeing Call Centre solutions for various projects. Prior experience includes serving as Contact Centre Country Manager at Regina Maria, where responsibilities involved coordinating activities across departments, managing a large team, and addressing HR-related issues. Previous roles at Romtelecom, Vodafone, and Mobifon SA allowed Valentin Ristea to develop expertise in customer retention strategies, risk assessment, team leadership, and service quality. Educational qualifications encompass a Master's degree in Project Management and Marketing and Communication, as well as a Bachelor's degree in Resort and Tourism Management, all from Academia de Studii Economice din București.