Angelina Cosmo is an experienced professional in customer experience and community management, currently serving as the Customer Experience Manager at MakeLoveNotPorn, where responsibilities include facilitating brand education, overseeing video curation, and enhancing community engagement. As the Founder of Shards and Fangs Glass Co., Angelina manages a successful Etsy shop, handling all aspects of business operations and focusing on client satisfaction. Previous roles include Care Manager at Housing Works, where Angelina supported clients facing systemic barriers to healthcare, Operations Manager at Wild Flower, optimizing order fulfillment, and Ecommerce Specialist at Bulletin, managing a high volume of online orders. Angelina also has research experience as a Research Assistant at Pace University, analyzing the impact of gender-inclusive environments on student development. Angelina holds a Bachelor of Arts in Psychology from Pace University, with concentrations in Gender and Queer Studies.
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