Shikha Saxena

Shikha Saxena is a seasoned professional with extensive experience in the hospitality and travel industries. Currently serving as a Relationship Manager and Holiday Expert at MakeMyTrip since January 2019, Shikha excels in managing guest inquiries and ensuring customer satisfaction. Prior experience includes roles as Team Lead at Fortis Hospitals and The Leela Palaces, Hotels and Resorts, where Shikha focused on guest feedback and satisfaction. Additionally, Shikha held an Executive position in the Telecommunication department at Hyatt Regency. Education credentials include a B.Com from Delhi University and a Diploma in Global Aviation & Hospitality Management from Airhostess Academy.