Lucia Bara S.

Lucia Bara S. is an experienced IT professional with a strong background in network engineering and IT support management. Currently serving as the IT Desk Support Manager at MANE since January 2013, Lucia orchestrates operational teams to manage IT incidents and requests, ensuring compliance with SLA and OLA standards, while also developing localized IT procedures for enhanced efficiency. Previously, Lucia held the position of Network Administrator Supervisor, leading global IT infrastructure projects and supervising a team responsible for network security for over 500 end users. Prior to joining MANE, Lucia worked as a Network Engineer at PT. Multipolar Technology, focusing on network design and implementation, and at PT. Visionet Data Internasional, where robust network infrastructure was maintained for multiple clients. Lucia holds a Bachelor's Degree in Information Systems from President University, earned from 2012 to 2018.