Natalia Plaza

Natalia Plaza is an experienced professional in consumer insights and customer experience, currently serving as the Consumer Insights Lead at Mango since March 2019 and as a collaborating professor at EAE Business School since 2020. Prior experience includes roles such as Design Researcher at propelland (2017-2019), Client Manager & Research Consultant at Morillas Branding Agency (2016-2017), and Senior Qualitative Researcher at both The Cocktail Analysis (2014-2016) and Grupo Inmark (2012-2014). Natalia began their career as a Qualitative Researcher at Synovate from 2010 to 2012. Educational achievements include a Licenciatura in Psicología from both Universidad de Barcelona and Freie Universität Berlin, a Master's degree in Marketing and Communication from Universitat Oberta de Catalunya, and a certificate in Future Foresight for positive impact from SERVICE DESIGN COLLEGE.