Customer Support and Experience
About
The Customer Support and Experience team at Mango is dedicated to enhancing customer satisfaction and loyalty through effective communication and support strategies. This team focuses on understanding customer feedback, improving service operations, and implementing technology solutions to optimize the customer journey, ensuring that customers receive exceptional service and feel valued throughout their experience with the brand.
Team members
Ana Isabel Rodríguez...
Customer Experience Director
Cristina Garcia Diaz
CRM Strategy Planner Manager
Idoya Noain Ruiz
Communication & Marketing Lead...
Laura Rodríguez Sánc...
Global Voice Of Customer Manag...
Marina Jareño Romera
Senior CX Researcher
Pablo Rambla Bravo
Senior Manager Customer Suppor...
Patricia Alonso
HR People Business Partner, Se...
Ramón Alvarez
Head Of Customer & Commerce Bu...
Valentina Vannimarti...
CX Operational Improvement Man...
Víctor Melo Barbero
Customer Service Tech Lead