Joanne Bain

Joanne Bain is an experienced professional with a diverse background in customer service, facilities management, and contract consulting. Currently serving as a Contract Consultant at Manpower UK since December 2019, Joanne previously held positions such as Facilities Manager at Mears Group PLC and Shop Manager at Ladbrokes. Prior roles include Administrator at SWL, Team Coach at Serco, and Food and Beverage Attendant at Hyatt Regency, where Joanne developed strong customer service skills. Earlier experience includes Helpdesk Technician at Nexus Management Inc and Customer Billing Advisor at Tiscali Broadband Network Business, alongside a foundational role as Customer Service Advisor at O2 (Telefónica UK). Joanne completed an SVQ in Customer Services during tenure at O2 and is a graduate of Tain Royal Academy.