Carolyn Neil

Carolyn Neil is a seasoned software asset manager currently employed at Manulife since August 2020, where responsibilities include overseeing software assets and compliance. Prior roles at Manulife Financial / John Hancock from 2013 to August 2020 involved leading software asset compliance management and serving as the Microsoft contract lead, focusing on optimizing vendor agreements for global operations. From 2007 to 2012, Carolyn held the position of US IT Asset Manager, managing personal computing asset workflows and facilitating software renewals and audits. Earlier experience includes serving as IT Asset Manager at Investors Bank & Trust from May 2004 to July 2007, where a software asset management program was successfully implemented. Carolyn's professional credentials include certifications as a Certified Hardware Asset Management Professional (CHAMP) and Certified Software Asset Manager (CSAM) through IAITAM.