Loura McInnis

Loura McInnis is an accomplished professional with extensive experience in business analysis and product ownership within the financial services sector. Currently employed at Manulife since April 2017, Loura has held roles as a Product Owner for North America Retirement App Development and Support, as well as a Senior Agile Business Analyst, leading agile Scrum teams and managing product backlogs effectively to ensure timely delivery and user satisfaction. Prior experience at Scotiabank spanned over a decade in various senior business analyst roles, where Loura coordinated significant projects such as the Murex application upgrade and the implementation of the OpenText ECM system, driving operational efficiency and client retention. Loura's career began at CIBC Mellon as a Supervisor in Client Services, and Loura holds a Bachelor of Commerce degree in Business Management Information Systems from Ryerson University.