Ramez Kheir has over two decades of experience in the financial services industry, with a significant tenure at Manulife since June 2002, where roles have included Director of Relationship Management, Director of Data Management and Shared Support, and IS Director for General Fund Investment Systems. Prior to this, Ramez served as a Technical Specialist and Systems Analyst at Manulife Financial from May 1999 to April 2002. Ramez holds a Master's Certificate in Project Management from the Schulich School of Business at York University and a Bachelor of Science in Computer Science from the University of Toronto.