Sharavanan Govindarajan has over 15 years of experience in IT support and software analysis. Currently serving as a Software Technical Analyst at Manulife since October 2019, responsibilities include managing ticketing systems, troubleshooting, and ensuring service level agreements are met through coordination with various stakeholders. Prior experience includes roles at the International Criminal Court as a Systems Support Assistant and IT Assistant, focusing on user requirements and IT infrastructure management. Earlier positions at L&T Infotech and iGATE involved providing IT support for international clients, including managing a team of technicians for the International Atomic Energy Agency. Sharavanan holds a Bachelor of Engineering in Computer Science from Rajalakshmi Engineering College, Anna University.
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