lan is Mappedin's Director of Customer Experience and leads our Implementation and Success teams. Born and raised in Ottawa, lan bringsa wealth of knowledge and experience from his career in a variety of customer facing roles. Since joining in 2016, lan has grown these teams while improving our Success strategies to offer a best-in-class experience for all Mappedin customers.
Current role
Director, Customer Experience at Royle Printing
Director, Customer Experience at eTailPet
Director, Customer Experience at Kadence
Director, Customer Experience at FreshySites – Website Design
Director, Customer Experience at SystemOne