Brian Coakley

Brian Coakley has a diverse work experience spanning several companies and roles. Brian started their career in 1992 as a Video Production Assistant, working for various organizations including Comedy Central and CBS News. Brian then moved on to Generation21 Learning Systems as a Web Programmer, where they played a key role in the development and release of their software product. In 2007, Brian joined MapQuest, where they initially worked as an Application Integration Engineer, assisting developers, designers, and management in creating and deploying applications. Brian later became the Manager of B2B Developer Technical Support, overseeing the support team, managing customer interactions, and addressing any impairments affecting products. In 2017, Brian joined Verizon as a Manager of Customer Engagement, managing multiple teams and facilitating communication between product users and the design and development teams. Brian'smost recent position is with System1, where they serve as the MapQuest Technical Support Manager. Overall, Brian has gained extensive experience in technical support, management, application integration, and web programming.

Brian Coakley attended The University of Toledo from 1986 to 1991, where they earned a Bachelor's degree in Business Information Systems.