Timothy Dippolito

Remote Dedicated Support Desk Specialist (tier Ii) at Marco Technologies

Timothy Dippolito is a dedicated IT professional with extensive experience in technical support and client services. Currently serving as a Remote Dedicated Support Desk Specialist (Tier II) at Marco Technologies since September 2021, Timothy excels in providing high-quality IT support to one of the company's most significant clients, collaborating effectively with internal IT teams and achieving perfect customer satisfaction ratings. Previous roles include Technology Support Specialist and Help Desk Analyst at Gwynedd Mercy University, where Timothy handled advanced technical requests and maintained university IT systems. Additional experience includes technical support roles at Comcast Business and earlier positions in pharmacy, retail, and warehouse environments. Timothy holds two Associate degrees in Digital Audio Production and Digital Broadcasting from Montgomery County Community College.

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