Miranda Adlam

Lead Sales Operations Analyst at MarginEdge

Miranda Adlam has a diverse work experience spanning several roles and companies. Miranda started their career as a Sales Associate at Kitchen Kapers, where they provided excellent customer service and helped with store operations. In 2018, they joined Clutch, initially as a Business Development Intern, where they qualified leads and collaborated with various teams to design outbound efforts. Miranda then progressed to the role of Business Development Manager, engaging potential prospects and working on defining outreach strategies. Additionally, Miranda served as a Customer Success Manager, focusing on training clients, managing brand onboarding tasks, and building strategic relationships with key accounts. Miranda also took on Salesforce Administrator responsibilities, handling administrative functions. Currently, Miranda is working as a Sales Operations Analyst at MarginEdge, where they train the sales team on the company's tech stack, builds Salesforce structures and processes, implements sales tech SOPs, and gathers Salesforce reporting for leadership. Miranda has also implemented a ticketing system for the Sales Operations team.

Miranda Adlam's education history includes obtaining a Bachelor's degree in Psychology from West Chester University of Pennsylvania. Additionally, they attended Montgomery County Community College, where they studied Psychology. Miranda also completed certifications in Salesforce, including the Salesforce Certified Platform App Builder Certification and the Salesforce Certified Administrator (SCA) certification. Miranda also achieved the Double Star Ranger certification from Trailhead by Salesforce.

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Timeline

  • Lead Sales Operations Analyst

    February 1, 2024 - present

  • Sales Operations Analyst

    December, 2021

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