Ricardo Galvan

Ricardo Galvan is an experienced professional in technical operations and client services, currently serving as the Client Services & Technical Operations Manager at MariaDB Corporation since January 2022, where strategic leadership is provided to a diverse team to ensure seamless service delivery. Previously, Ricardo spent eight years at Appian Corporation, advancing through roles from Lead Solution Engineer to Director of Solution Engineering, focusing on customer success, support framework improvements, and technical issue resolution. Earlier experiences include a stint as a Web Application Developer at Innovative Creations Ltd and a Sales Executive at American Airlines, complemented by a Master of Science in Computer Science from the University of Essex and ongoing Bachelor of Science studies in the same field at Tecnológico de Monterrey.