Order Picker

SUMMARY:  The Order Picker ensures the timely, accurate, and safe delivery of products to our customers at their home or job sites, through the preparation, organization and fulfillment of orders prior to delivery. 

ESSENTIAL DUTIES & RESPONSIBILITIES:

• Build pallets with orders and position them in loading area.

• Wrap orders before loading on trucks.

• Check-in, load, and unload freight from trucks.

• Assist in preparing the warehouse for daily business, restocking materials as needed.

• Safely pre-load trucks for delivery; ensure product is in good condition and review for accuracy.

• Follow all safety and lifting protocols.

• Evaluate and troubleshoot problems as they arise in the field.

• Assist with maintenance of fleet - ensuring proper level of gas, oil, inspections, etc.

• Resolve customer service issues in a timely basis; promptly seek supervisor assistance if needed.

• Accurate processing of paperwork as it relates to billing, invoicing, and purchase orders; communicate discrepancies to supervisor.

• Maintain a neat, clean, and organized work space.

• Present professional appearance and represent company by wearing company apparel.

• Any additional duties that may arise and as assigned by department manager.

SKILLS/QUALIFICATIONS:

• Excellent interpersonal skills and the ability to work effectively with clients, sales staff, and internal personnel.

• Self-starter with strong problem solving and decision-making ability.

• Excellent time management and organizational skills

• Attention to detail and accuracy

• High School Diploma or GED certificate

• 1-3 years of relevant work experience preferred; or related professional training

• Possesses knowledge of building materials products.

• Proficiency with computers; aptitude to use computer applications and software

• Customer Service and dispute resolution

• Possess good manual dexterity

• Ability to bend at waist, squat, kneel, jump, climb, and reach above shoulder

• Ability to lift >= 75 lbs.

• Valid MA CDL Driver’s License and Clean Driving Record.

• Ability to acquire or maintain a Hoisting and/or Hydraulics License.