Kelly Shannon is an experienced Business Analyst currently working at Mariner Innovations since January 2023. Previously, Kelly spent over 14 years at Genesys, starting as a Staff QA Analyst and progressing to the role of Staff Business Operation Business Analyst. During this tenure, significant contributions included updating Multicloud's Product Lifecycle processes, enhancing QA materials, training new hires, and utilizing tools such as Tableau and Jira. Prior to Genesys, Kelly served as a Solutions Analyst at Irving Oil, focusing on the technology supporting credit card transactions for the Irving Heavy and Light Fleets. Kelly's educational background includes advanced training completed in 2001 following time at Kennebecasis Valley High School.
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