Market Operator Services Limited (MOSL)
Sophie Turner is the Digital Communications and Accessibility Lead at Market Operator Services Limited (MOSL), where responsibilities include leading communications for key improvement programs and developing content for the company's website, ensuring digital accessibility. Previous experience includes roles as Communications Executive at MOSL, where significant achievements involved leading the redesign of the company website, and as Editorial Project Coordinator, Content Editor, and Editorial Assistant at Childrensalon, contributing to various editorial projects. Sophie has also worked as an Editor and Writer for a beauty blog, Contributing Writer for Hit The Floor Magazine, a Beauty Intern at Hearst Magazines, and in various customer service and internship roles. Sophie holds a Bachelor's Degree in Journalism from Bournemouth University.
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Market Operator Services Limited (MOSL)
We are the market operator for the non-household water retail market in England. We provide independent insight and expertise on the value of water. Our role as market operator is to provide infrastructure, information and governance services to enable customers to switch retailer and for settlement to take place between wholesalers and retailers. Working closely with our water company members and stakeholders, we look for opportunities to improve and evolve the market to benefit non-household customers.