MI customers can count on Sue’s team of customer care and award fulfillment coordinators for prompt order fulfillment and great customer service. s manager, operations/product services, Sue oversees client orders, fulfillment of award mailings, customer service, invoicing, award printing, gift card ordering and inventory for MI reward and recognition programs. he works closely with JCPenney clients, and also oversees MI’s merchant relations department, where she has created, and maintained, relationships with many of MI’s 300-plus vendors. In her spare time, Sue can be spotted at Chicago’s Wrigley Field watching her beloved Cubbies, or at one of Chicago’s music venues, catching an old favorite or new band. She’s also an avid traveler, biker and walker who recently took up boot camp to balance out her love of baking (and Rice Krispie treats). Sue holds a B.A. from the University of Wisconsin and has been with Marketing Innovators since 1991.
Current role